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November 29th, 2008
DIRECTV has been ranked "#1 in Customer Satisfaction among Satellite/Cable TV subscribers" for the second consecutive year, according to the J.D. Power and Associates 2003 Syndicated Cable/Satellite TV Customer Satisfaction Study. BellSouth is an industry leader in customer service, earning an unprecedented number of J.D Power and Associates awards, and the number one ranking 10 consecutive years in the American Customer Satisfaction Index (ASCI) as well as other prestigious honors.
BellSouth/ DIRECTV Agreement Summary
